Contaya.com - Open Positions
Position: Site Moderator
Location: Remote
Employment Type: Full-Time / Contract
About Us
Contaya.com is a comprehensive platform for online shopping enthusiasts, offering a curated selection of coupon codes, discounts, sales, reviews, and news articles on e-commerce merchants and online services, including banking, travel booking, software vendors, and more. With both user-submitted and in-house content, Contaya.com connects shoppers with valuable resources to make informed purchasing decisions.
Role Overview
The Site Moderator will ensure that all user submissions meet Contaya’s high standards for quality, accuracy, and relevance. This includes vetting coupons, discounts, and reviews, as well as overseeing the general flow of content related to online shopping. The ideal candidate is detail-oriented, has a strong understanding of e-commerce, and is committed to providing a helpful, reliable resource for our users.
Responsibilities
- Content Moderation and Quality Control: Review and approve user-submitted content, ensuring it aligns with Contaya’s quality guidelines and relevance standards.
- User Engagement: Interact with users to answer questions, clarify guidelines, and provide support for content submissions.
- Content Verification: Verify the validity of coupons, discounts, and other e-commerce offers before they are published on the site.
- Community Standards Enforcement: Address rule violations such as inappropriate language, spam, and irrelevant content to maintain a safe and constructive community environment.
- Insights and Reporting: Provide feedback to management about content trends and site usage to support the improvement of content quality and user experience.
Qualifications
- Previous experience in content moderation or online community management, particularly in e-commerce or shopping-related contexts, is preferred.
- Strong communication skills with a proactive approach to user interaction and problem-solving.
- Keen attention to detail, especially in verifying and assessing user-submitted deals, coupons, and reviews.
- Basic understanding of e-commerce practices and familiarity with online shopping platforms.
Compensation
Competitive compensation, based on experience. Flexible schedule, with options for full-time or contract work.
Application Process
Interested candidates should send their resume and a brief cover letter detailing relevant experience to info@contaya.com with the subject line "Site Moderator Application."
Return to the Contaya.com homepage