Mascotcosplay.com - Latest Reviews

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mascotcosplay.com Rating on Contaya.com: star image blank star image blank star image blank star image blank star image 1/5 based on 2 reviews

Reviewer's rating of mascotcosplay.com: blank star image blank star image blank star image blank star image blank star image

Review: Ordered 6 costumes from this company and received only 1. When I tried to contact customer support, they replied that they were still working on the remaining 5 costumes and that they would ship them next week. The week came and went... no costume. I tried contacting the company again for an update but now they won't even respond. Their online chat is ridiculous. When I asked for an update on my order, they replied "I need time to check it out" without even asking me for an order # or my name. I asked them if they wanted an order # and they wouldn't even reply. I waited over an hour before I g... read more

Posted by: Anonymous Person

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Reviewer's rating of mascotcosplay.com: star image blank star image blank star image blank star image blank star image

Review: I purchased a costume from their site and the only reason it gets a 1/5 is because of how fast it arrived. The costume I ordered looked great in the pictures on the website, but what I received was a cheap knockoff that barely even resembled what I ordered. It was impossible to see out of the head or even get it to stay on your head. Avoid them unless you want to roll the dice and get something that feels like it wasn't even designed for a human to wear. Customer service gave me the run-a-round and I'm still fighting to get a refund.... read more

Posted by: Anonymous Person

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